Salesforce Curriculum

Salesforce

This curriculum is offered in these locations and formats

Women+ STL KC Part-Time In-Person Virtual
Students learn Salesforce administration and are introduced to Salesforce development with the opportunity to utilize that knowledge to obtain the Salesforce Administrator Certification. Salesforce is great for anyone interested in bridging customer service and tech through better collection and analysis of customer data. Salesforce administrators and developers can improve customer relationship management and automate marketing processes while facilitating stakeholder (such as donor or volunteer) engagement.

What You Need to Know

Students will need access to a laptop to participate in the course. While LaunchCode does not provide laptops to people who are in the process of applying, we can explore resources with our enrolled learners if they are unable to replace a laptop that stops functioning during class. (For affordable laptop and wifi access, we recommend looking into PCS FOR PEOPLE, CONNECT ALL, and the AFFORDABLE CONNECTIVITY PROGRAM). Chromebooks and tablets will not be sufficient for use in this course. If you own a PC, you must have Windows 10 or a more recent operating system. It should have at least 4 GB RAM, though 8 GB is strongly recommended. If you own a Mac, it should run the latest operating system. Please apply all system upgrades before coming to class.

Although this course is free, it is challenging and requires commitment. Outside of class, you are expected to spend 10-15 hours completing Trailhead assignments, watching videos, working on practice problems, and completing assignments. Learners will also work on their own custom Salesforce project. No previous coding experience is required for this class.

Please note the blue tags in each available course below to determine which course is offered in the format and location you wish to apply to.

You Will Need

  • A laptop computer running Windows 10 or the latest Mac OS (sorry, no Chromebooks or tablets)
  • Reliable access to the internet (local public libraries provide free wifi on location, and may also offer reservable hotspots) 
  • To attend instructor-led class sessions each week
  • For part-time classes, 10-15 hours outside of class time each week to work on class material

Main Topics Covered

  • Work with the Trailblazer Customer Relationship Management (CRM) tool
  • Create user interfaces, profile matrices, dashboards, and reports 
  • Cover security topics like data security, company-wide org settings, and user management 
  • Use tools like Process Builder, Flow Builder, Apex, and Trello 
  • Career readiness skills, including resume review and behavioral and technical interview prep

Jobs This Can Lead To

  • Salesforce Administrator 
  • Salesforce Architect
  • Salesforce Developer
  • Business Analyst

Special Course Designations

We believe that these opportunities should be available to anyone with the passion, drive, and aptitude to learn them. In order to support increasing diversity within the field of technology, we offer some classes specifically targeted toward groups of individuals who are underrepresented in the field of technology. For example, courses marked with the audience tag Women+ are held specifically for women and people of marginalized genders.

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FAQs

This class requires no prior programming experience, but you will need to be comfortable with computer use (using the internet, downloading software, etc). Web Development is intended to teach skills needed to be employable as a programmer, and is for individuals who are interested in a career in tech.  
We have also found that students who succeed in the class have a solid foundation in basic math and problem solving. That is why we have developed a short Problem Solving Assessment as a part of the application process. To learn more about our Problem Solving Assessment, visit the blog!

The class is broken up into units. There are no grades in the class, but students must complete all of the required assignments from the current unit in order to continue to the next. Those deadlines will be made clear at the beginning of the class.

Yes, though it is less likely. The Problem Solving Assessment is important because it shows us how applicants approach puzzles that require logical thinking, which directly relates to a student’s ability to master the material presented in the class.

Unfortunately, we are unable to allow applicants to retake the Assessment unless they can demonstrate that they experienced technical difficulties that prohibited them from completing it.

When assessing applicants for our learning programs, a number of factors are considered, including passion, drive, application questions, essay questions, aptitude for problem solving, interest in landing a job in tech, applicant need, and spaces available in the class.

When enrolling students, we also strive to assemble a class that reflects the broader community and represents a diverse array of backgrounds.

Over the duration of the class, most students will need to commit to 15-20 hours per week for class and homework.

You can always view your current status by logging into your LaunchCode account, and viewing “Classes”. There, you will be able to access the Assessment as long as you have correctly submitted the application.

No. Unfortunately, we finalize all of our course enrollment before the pre-work due date, so you are not able to submit your pre-work late. We give students 2 weeks to complete the pre-work to allow ample time to work around any other time commitments. We highly encourage you to submit the pre-work a few days before the due date to ensure that no technical difficulties or personal events get in the way. We encourage you to apply again next time a course that's a fit for you is accepting applications. There is no limit to how many times anyone can apply for our classes.

Yes, it is okay to miss a class as long as you keep up with the lessons and homework detailed in the schedule. Remember, you will need to make up any class time you miss on your own time, and you won’t have the benefit of having your classmates and Teaching Fellows to answer your questions in person. Once you fall behind in class, the fast pace of the curriculum means it quickly becomes very difficult to catch up again.

We announce new courses accepting applications regularly. If you’d like to make sure you receive an email as soon as applications open, sign up for our general newsletter and/or follow the course you're interested. You can set your mailing preferences here.
Students will need access to a laptop to participate in the course. Unfortunately, we are unable to provide students with laptops at this time. Chromebooks and tablets will not be sufficient for use in this course. If you own a PC, you must have Windows 10 OS or more recent. If you own a Mac, the most recent Mac OS is strongly preferred. Laptops used for virtual courses also need to meet Zoom’s system requirements. You may check Zoom’s system requirements here. Pay particular attention to the System Requirements and Supported Operating Systems sections. If enrolled, please apply all system upgrades before coming to class.
There are no other requirements to participate.
We believe that these opportunities should be available to anyone with the passion, drive, and aptitude to learn them. In order to support increasing diversity within the field of technology, we offer some classes specifically targeted toward groups of individuals who are underrepresented in the field of technology. For example, courses marked with the audience tag Women+ are held specifically for women and people of marginalized genders. To learn more about how our Women+ course designation came to be, check out our blog.

Each class has a decision date, by which you will receive notification of your application status. Please do not inquire about your application status unless you have not heard back after that date.

After the class, graduates have the opportunity to join our Apprenticeship Program. Students interested in the Apprenticeship Program will need to do a separate application and go through our candidate evaluation process. In order to prepare a successful application for the apprenticeship program, students will need to put in roughly 150 hours of work on a coding project, which may take additional weeks after the conclusion of the class. When you are job-ready, our Company Relations Team will then work to match you with a company in need of talent in a paid apprenticeship or job opportunity. While LaunchCode does place hundreds of individuals into apprenticeships and jobs each year, placement into an apprenticeship is not guaranteed.