Students learn Salesforce administration and are introduced to Salesforce development with the opportunity to utilize that knowledge to obtain the Salesforce Administrator Certification. Salesforce is great for anyone interested in bridging customer service and tech through better collection and analysis of customer data. Salesforce administrators and developers can improve customer relationship management and automate marketing processes while facilitating stakeholder (such as donor or volunteer) engagement.
Students will need access to a laptop to participate in the course. While LaunchCode does not provide laptops to people who are in the process of applying, we can explore resources with our enrolled learners if they are unable to replace a laptop that stops functioning during class. (For affordable laptop and wifi access, we recommend looking into
PCS FOR PEOPLE,
CONNECT ALL, and the
AFFORDABLE CONNECTIVITY PROGRAM). Chromebooks and tablets will not be sufficient for use in this course. If you own a PC, you must have Windows 10 or a more recent operating system. It should have at least 4 GB RAM, though 8 GB is strongly recommended. If you own a Mac, it should run the latest operating system. Please apply all system upgrades before coming to class.
Although this course is free, it is challenging and requires commitment. Outside of class, you are expected to spend 10-15 hours completing Trailhead assignments, watching videos, working on practice problems, and completing assignments. Learners will also work on their own custom Salesforce project. No previous coding experience is required for this class.
Please note the blue tags in each available course below to determine which course is offered in the format and location you wish to apply.
Check out
THIS BLOG for more information on the application process.
Special Course Designations
We believe that these opportunities should be available to anyone with the passion, drive, and aptitude to learn them. In order to support increasing diversity within the field of technology, we offer some classes specifically targeted toward groups of individuals who are underrepresented in the field of technology. For example, courses marked with the audience tag Women+ are held specifically for women and people of marginalized genders.